Return & Refund Policy

At Liquidation Pallet Warehouse, we take pride in providing high-quality liquidation merchandise at competitive prices. Due to the nature of liquidation sales, all sales are final, and we do not accept returns or issue refunds except in specific, limited circumstances outlined below.

🔄 All Sales Are Final

All pallets are sold “as-is”, which means:

  • Contents may include customer returns, shelf pulls, overstock, or open-box items.

  • Items may show signs of handling, be incomplete, or have minor cosmetic damage.

  • Product images and descriptions are for general reference; actual items may vary.

We strongly encourage customers to review all available information and contact our support team with any questions before completing a purchase.

📦 Exceptions – Damaged or Incorrect Shipments

We will consider refunds or partial credit only under the following conditions:

  • You received a completely incorrect pallet (e.g., wrong category or product type).

  • Your pallet arrives with severe shipping damage that was clearly caused in transit.

To be eligible:

  1. You must notify us within 48 hours of delivery.

  2. Send clear photos/videos of the damage or discrepancy.

  3. Keep all original packaging and shipping documentation.

Our team will evaluate the claim and may offer a resolution such as a replacement pallet (when available), partial credit, or refund.

💰 Refund Method

If a refund is approved:

  • Refunds will be issued via bank wire transfer, typically within 7–10 business days.

  • No cash or card refunds are processed.

🚫 Non-Refundable Situations

We do not issue refunds or accept returns in the following situations:

  • Buyer changes mind after purchase

  • Unwanted items or dissatisfaction with product condition

  • Minor damages or missing parts common with liquidation inventory

  • Lack of resale value or inability to sell items

🛡️ Customer Responsibility

By purchasing from Liquidation Pallet Warehouse, you acknowledge that:

  • You understand the risks associated with liquidation inventory.

  • You are responsible for reselling or using the items appropriately.

  • You have reviewed this policy and accept its terms before purchase.

📞 Need Help?

If you have any questions about a product before ordering or need to report an issue after delivery, our support team is available 24/7:

📧 Email: info@iquidatorpalletwarehouse.com
📞 Phone: 587 487 1428
🌐 Website: https://liquidatorpalletwarehouse.com